Privacy Policy Client Data – Optifema Private Medical Limited
1. Overview:
Optifema Private Medical Limited is committed to safeguarding the privacy and
confidentiality of patient information. This privacy policy outlines how we collect, use,
disclose, and protect patient data in compliance with applicable data protection laws in the
United Kingdom.
2. Information We Collect:
We collect and process the following types of client information:
• Personal details (name, address, date of birth)
• Contact information (phone number, email address)
• Medical history and records
• Treatment and appointment details
• Billing and payment information
3. How We Use Client Information:
Patient information is used for the following purposes:
• Providing medical services and treatment
• Appointment scheduling and reminders
• Billing and invoicing
• Communication regarding healthcare services
• Legal and regulatory compliance
• Providing you with information on new services and treatments available at
Optifema (with your consent)
4. Data Security:
We implement appropriate technical and organisational measures to ensure the security of
patient data. Access to patient information is restricted to authorised personnel only.
5. Data Sharing and access to data:
Patient information may be shared or be accessed by Optifema healthcare professionals,
Optifema Administrators, our patient management software providers, and our financial
services providers. We do not sell or share patient data for marketing purposes.
Certain data we may collect is treated as a Special Category to which additional protections
apply under data protection law including:
• data concerning health and treatment;
• data concerning sex life;
• genetic data
Access to Special Category Data will be restricted to individuals with a legitimate interest and
a demonstrable need to access it for specific purposes outlined in compliance with GDPR
regulations. This may include Optifema employees, and our partners involved in patient
management software.
Where we process such special category User Data, we will ensure we are permitted to do so
under data protection laws.
6. Data Retention:
Patient records are retained for the duration required by law and medical regulations. After
this period, data is securely disposed of.
7. Client Rights:
Patients have the right to access, correct, or request deletion of their personal information.
Requests can be made by contacting support@optifema.com
8. Changes to Privacy Policy:
This privacy policy may be updated periodically. Any changes will be communicated through
our website or directly to patients as necessary.
9. Contact Information:
If you have questions or concerns about our privacy practices, please contact us at
support@optifema.com or write to us at 169a Upper Newtownards Road, Belfast, Northern
Ireland BT4 3HZ.
Last Updated: 31/08/2026